Legal
Privacy Policy
This policy explains how vSource Properties (“we”, “us”) handles personal information when you use www.vsourceproperties.com or contact us. We aim to handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
1. Information we collect
Information you give us
- Contact details such as your name, phone number, email address and company or society name.
- Details of your requirement or property, for example location, area, budget, transaction preference, society details or development experience.
- Files you choose to upload, such as photographs, videos, plans, presentations or company profiles.
- Your consent choices, and the content of any messages or calls with our team.
Information collected automatically
- A one-way, keyed code derived from your IP address, used only for spam protection and rate limiting. We do not store your raw IP address with your enquiry.
- Your browser type, the page you submitted a form from, and any campaign codes in the link you followed.
- If website analytics is enabled, aggregated usage information collected by Google Analytics.
2. How we use your information
- To respond to your enquiry and to contact you by phone, WhatsApp or email about it.
- To identify and introduce suitable buyers, sellers, developers, investors or housing societies.
- To arrange and coordinate meetings and follow up on discussions.
- To keep records of enquiries, protect the website from spam and misuse, and meet legal obligations.
- To send you information about new opportunities, only if you have opted in. You can opt out at any time.
3. When we share information
We never sell your personal information. We share it only when needed:
- With prospective counterparties: for example, sharing a property's details with a suitable buyer or developer, or your requirement with an owner. Personal contact details are shared only with your agreement.
- With service providers who host the website, deliver email or provide analytics, under appropriate confidentiality obligations.
- When required by law, or to protect our rights, our users or the public.
4. Documents you upload
Uploaded files are stored in private storage that is not publicly accessible, and only authorised team members can open them. Property documents are published on a listing only with the owner's authorisation. Please do not upload identity documents, signatures or bank details through the website.
Verifying your details to view listing documents
To open the plans, maps, photos and videos of a listing, we ask for your name, email address and mobile number and send you a one-time code to confirm them. The code is sent by email, or by WhatsApp or SMS when we use those services, in which case your number is shared with the message provider only to deliver the code. We keep a record that you verified, and of the documents you open, so that our team can follow up on your interest. You stay verified on that device for up to 30 days, and you can end this at any time with the “Not you?” button.
5. How long we keep information
We keep enquiry records for as long as they are needed to respond to you, follow up on discussions and keep business records, and for any period required by law. When information is no longer needed, we delete or anonymise it.
6. Cookies
We use an essential session cookie to keep forms secure and to keep team members signed in to the administration area. If analytics is enabled, Google Analytics sets cookies to measure how the website is used. You can block or delete cookies in your browser settings.
7. Your rights
You can ask us to access, correct, update or erase your personal information, withdraw your consent, or raise a grievance about how your information has been handled. Email us at support@vsourceproperties.com. If you are not satisfied with our response, you may have the right to approach the Data Protection Board of India.
8. Security
We use encrypted connections (HTTPS), access controls and secure storage to protect your information. No system is completely secure, but we take reasonable steps to prevent unauthorised access, loss or misuse.
9. Children
This website is intended for adults. We do not knowingly collect personal information from anyone under 18.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
11. Contact
vSource Properties, Pune, Maharashtra · support@vsourceproperties.com · 77199 87979